Kanoa Ecosystem Privacy Policy
Last Updated: 04/2026
This Privacy Policy describes how Kanoa, Inc. (“Kanoa”, “we”, “us”, or “our”) collects, uses, and discloses personal information in connection with:
The Kanoa website (www.kanoa.ai and related pages), the Kanoa Ecosystem training and certification platform (powered by Thinkific), and Kanoa MES product training, certification programs, and related services.
By accessing or using these services, you agree to the terms of this Privacy Policy.
1. What information do we collect and what do we do with it?
When you visit our website, register for training, enroll in certification programs, or purchase courses through the Kanoa Ecosystem platform, we collect personal information that you provide to us. This may include your name, email address, phone number, company or organization, and any other information you choose to provide through forms, surveys, or communications with us.
We also collect information automatically when you use our website or training platform. This may include your IP address, browser type, device information, operating system, pages visited, time spent on the platform, and how you interact with our training content. We may track your progress in courses, certification results, and engagement with training materials to help us improve our services and better support your learning experience.
We use this information to provide and operate our services, process transactions, deliver training and certification programs, communicate with you about your account or courses, improve our products and services, and develop new offerings. We may also use your information for internal analytics, reporting, and to better understand how users interact with our platform.
If you choose to receive marketing communications, we may send you emails about new courses, updates, services, or other information related to Kanoa and its products. You may opt out of these communications at any time.
2. How do you get my consent?
When you provide us with personal information to register for training, make a purchase, or access our services, we assume that you consent to our collecting and using it for that specific purpose.
If we ask for your personal information for a secondary purpose, such as marketing, we will either ask you directly for your explicit consent or provide you with an opportunity to decline or unsubscribe.
If you change your mind after opting in, you may withdraw your consent at any time by contacting us using the information provided below.
3. Disclosure
We do not sell your personal information. However, we may disclose your information in certain circumstances.
We may share your information with trusted third-party service providers, such as Thinkific, our training platform provider, payment processors, and analytics providers, but only to the extent necessary for them to perform services on our behalf.
We may also disclose your information if required by law, such as in response to a court order, subpoena, or other legal process, or if we believe disclosure is necessary to protect our rights, property, or safety, or that of others.
4. Payment
If you make a purchase through our platform, your payment is processed through a third-party payment provider such as Stripe or PayPal. These providers handle your payment information securely and in accordance with the Payment Card Industry Data Security Standard (PCI-DSS).
We do not store your full credit card information on our systems. Payment data is encrypted and used only for the purpose of completing your transaction.
5. Third-Party Services
In general, the third-party providers we use will only collect, use, and disclose your information to the extent necessary to perform the services they provide to us.
However, these providers have their own privacy policies regarding the information we are required to provide to them. We recommend that you read their privacy policies so you can understand how your personal information will be handled.
Some providers may be located in different jurisdictions than you or us. If you proceed with a transaction involving a third-party provider, your information may become subject to the laws of the jurisdiction where that provider operates.
Once you leave our website or are redirected to a third-party site, you are no longer governed by this Privacy Policy.
6. Cookies
We use cookies and similar technologies to recognize your device, maintain your session, and provide a more personalized experience. Cookies may also be used to track how you interact with our website and training platform so we can improve performance and usability.
You can choose to disable cookies through your browser settings. However, doing so may affect your ability to use certain features of our platform.
7. Links
When you click on links on our website or platform, they may direct you to external sites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies.
8. Security
We take reasonable precautions and follow industry best practices to protect your personal information and ensure it is not lost, misused, accessed, disclosed, altered, or destroyed.
If you provide us with credit card information, it is encrypted using secure socket layer (SSL) technology and handled in accordance with PCI-DSS standards. Where applicable, data may also be protected using advanced encryption methods such as AES-256.
While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
9. Web Analysis Tools
We may use built-in platform analytics and third-party web analysis tools to better understand how users interact with our services. These tools help us measure engagement, track course performance, and improve the quality of our training and platform experience.
The data collected through these tools is generally aggregated or anonymized and used for internal purposes such as reporting, system improvement, and user experience optimization.
10. Age of Consent
By using our services, you confirm that you are at least the age of majority in your state or province of residence, or that you have provided consent for any minor dependents to use our services.
11. Changes to this Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Changes will take effect immediately upon posting on our website or platform. Your continued use of our services after any changes constitutes your acceptance of the updated policy.
12. Questions and Contact Information
If you would like to access, correct, amend, or delete any personal information we have about you, withdraw your consent, or ask any questions about this Privacy Policy, you may contact us at:
Email: [email protected]
Mail: PO Box 25282, Federal Way, Washington 98093
Phone: (253) 240-9914